ApricityCare Terms of Service

Last updated: Feb 3rd, 2021

 

The ApricityCare software application (“App”) is a copyrighted work belonging to Apricity Health, LLC, and its affiliates, subsidiaries, parent company, and other related companies (collectively, “Apricity,” “us,” “our,” and/or “we”). The App connects you to a digital platform to help your oncology clinical team (“Clinical Team”) optimally monitor & manage your cancer treatment, and provides information regarding oncology topics, and related content (collectively, with all other services provided through the App and together with the App, the “Services”). References to “you” and “your” refer to you, a user of our Services.

THESE TERMS OF SERVICE (“AGREEMENT”) SETS FORTH THE LEGALLY BINDING TERMS FOR YOUR USE OF THE SERVICES. BY ACCESSING OR USING THE SERVICES, YOU ARE ACCEPTING THIS AGREEMENT AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT. YOU MAY NOT ACCESS OR USE THE SERVICES OR ACCEPT THE AGREEMENT IF YOU DO NOT HAVE THE CAPACITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS AGREEMENT, DO NOT ACCESS AND/OR USE THE SERVICES.

PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST APRICITY ON AN INDIVIDUAL BASIS, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS.

1.                  IMPORTANT DISCLAIMERS.

COMMUNICATIONS WITH YOUR CLINICAL TEAM THROUGH THE APP ARE NOT IN “REAL-TIME” AND SHOULD NOT BE USED FOR URGENT OR EMERGENCY MEDICAL SITUATIONS.  DO NOT USE THE APP IF YOU ARE HAVING A MEDICAL EMERGENCY.  PLEASE CALL 911 OR GO DIRECTLY TO THE NEAREST EMERGENCY ROOM IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY. YOU SHOULD CONTACT YOUR CLINICAL TEAM DIRECTLY IF YOU HAVE ANY QUESTIONS ABOUT AN URGENT MEDICAL CONDITION.

APRICITY DOES NOT OFFER MEDICAL ADVICE AND YOUR CLINICAL TEAM REMAINS RESPONSIBLE FOR ALL MEDICAL ADVICE AND DECISION-MAKING. ANY INFORMATION ACCESSED THROUGH THE SERVICES, OR WITHIN ANY OF APRICITY’S SOCIAL MEDIA PAGES OR CHANNELS IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY, IS NOT INTENDED TO BE A SUBSTITUTE FOR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT, AND IS NOT INTENDED TO COVER ALL POSSIBLE USES, DIRECTIONS, PRECAUTIONS, OR ADVERSE EFFECTS. SUCH INFORMATION INCLUDES, WITHOUT LIMITATION, INFORMATIONAL VIDEOS, THIRD-PARTY MATERIALS, USER CONTENT, AND APRICITY-GENERATED CONTENT DERIVED FROM USER CONTENT. THE INFORMATION ON THE SERVICES SHOULD NOT BE USED FOR THE DIAGNOSIS OR TREATMENT OF ANY MEDICAL CONDITION. 

NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE SERVICES OR ON APRICITY’S SOCIAL MEDIA PAGES AND CHANNELS. APRICITY IS NOT RESPONSIBLE OR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU MAY OBTAIN THROUGH THE SERVICES.

THE FOREGOING DISCLAIMERS SHALL NOT LIMIT THE MORE GENERAL DISCLAIMERS IN SECTION 8 OR ELSEWHERE IN THIS AGREEMENT.

2.                  ELIGIBILITY AND ACCOUNTS.

2.1              Eligibility. You must be 18 years of age or you must be the legal guardian for someone under age 18 whose data is accessed through the Services. 

2.2              Account Creation. In order to use the Services, you must register for an account with Apricity (“Apricity Account”) and provide certain information about yourself as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information at all times. You may not create more than one Apricity Account.

2.3              Account Deletion. You may delete your Apricity Account at any time by sending an email to privacy@apricityhealth.com/.  For further information on our use of your data, please refer to the ApricityOncology Privacy Policy[JB1] .  If you would like your Clinical Team to stop providing your medical information to or through your Apricity Account, you should also notify your Clinical Team in the manner discussed in your Clinical Team’s Notice of Privacy Practices.

2.4              Account Responsibilities. When you create an Apricity Account, you will be provided with a confidential user name and password.  DO NOT SHARE YOUR USER NAME OR PASSWORD WITH ANYONE, including Apricity or your Clinical Team.  You are responsible for maintaining the confidentiality of your Apricity Account login information and are fully responsible for all activities that occur under your Apricity Account. You agree to immediately notify Apricity of any unauthorized use, or suspected unauthorized use, of your Apricity Account or any other breach of security. Apricity cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.  Your access to the Services and your account is solely for your own personal use.  You shall not authorize or enable others to use your account, and you are solely responsible for all activities that occur under your account.  You shall not use the user name or password of any other user at any time, or attempt to impersonate another user, or any person who is not a user.  Ensure that you exit from your account at the end of each session.  To protect your confidential healthcare information, it is good practice to enable a touch ID, fingerprint ID or passcode on your smartphone. Your use of the Services and any content accessed through the Services must comply with all applicable laws, regulations and ordinances.

3.                  USER CONTENT AND PROTECTED HEALTH INFORMATION

3.1              “User Content” means any and all information and content that a user submits to, or uses with, the Services, including without limitation, content in the user’s profile, contact and demographic information, questionnaire and survey responses, and other content that you provide through the Services.

3.2              User Content Responsibilities. You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others. You acknowledge and agree that Apricity is not responsible for any User Content, including its accuracy, completeness, timeliness, validity, legality, quality, or any other aspect thereof. Apricity does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Content.

3.3              Protected Health Information (“PHI”) means the health information about you that your Clinical Team shares with Apricity in connection with the Services.  This information may include the complete electronic medical record maintained for you by your Clinical Team, results from laboratory tests, prescriptions and medication lists, insurance information, and claims data, all of which is protected under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and pursuant to the terms of a business associate agreement between Apricity and your Clinical Team.  When you create an Apricity Account, you agree to allow your Clinical Team to share your PHI with Apricity.  You may choose to discontinue the sharing of your PHI at any time by contacting your Clinical Team in the manner discussed in your Clinical Team’s Notice of Privacy Practices.  You understand that you may no longer be able to use the Services if you discontinue sharing of your PHI.

3.4              Modifications to Your User Content.  Modifications to your User Content or App-based records are not automatically communicated to your Clinical Team or any third-party sources. If you want your Clinical Team or a third party to know of changes within your User Content or App-based records, you must inform your Clinical or third-party of such changes.

4.                  RIGHT TO USE SERVICES

4.1              Personal , Non-Commercial Limited License. Subject to the terms of this Agreement, Apricity grants you a limited, revocable, non-transferable, non-exclusive license to use the Services for your personal, noncommercial use, including a license to install and use the App, in executable object code format only, solely on your own handheld mobile device and for your personal, noncommercial use. All rights not provided herein are expressly reserved.

4.2              Ownership. Excluding User Content and any PHI provided to Apricity by your Clinical Team in connection with the Services, you acknowledge that all the intellectual property rights in the Services are owned by Apricity or Apricity’s licensors. The provision of the Services does not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. Apricity and its suppliers reserve all rights not granted in this Agreement.

4.3              App Platforms. You acknowledge and agree that the availability of the App is dependent on the third-party app platform from which you received the App, e.g., the Apple App Store® or the Google Play® Store (“App Platform”). You acknowledge that this Agreement is between you and Apricity and not with the App Platform. Apricity, not the App Platform, is solely responsible for the App, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance, or intellectual property infringement). Each App Platform may have its own terms and conditions to which you must agree before downloading the App from it. You agree to comply with, and your license to use the App is conditioned upon your compliance with, all applicable agreements, terms, and conditions of use/service, and other policies of the applicable App Platform. You acknowledge that the App Platform (and its subsidiaries) is a third-party beneficiary of this Agreement and will have the right to enforce this Agreement.  See Accessing and Downloading the Application from Apple® in Section 15.6 below for additional terms and conditions if you access or download the App from the Apple App Store.

5.                  COMMUNICATIONS

5.1              Text Messaging.  The Services enable communication between Apricity and you by means of SMS text messages to and from your mobile device, if you elect to receive SMS messages. You agree that Apricity, its affiliated companies, and necessary third-party service providers and those acting on its behalf may send you operational and informational text (SMS) messages about your use of the Services at the phone number you provided us.  Standard message and data rates will apply.  If you change or deactivate the phone number you provided to Apricity, you must update your account information to help prevent us from inadvertently communicating with anyone who acquires your old number. You agree that texts, calls, or prerecorded messages may be generated by automatic telephone dialing systems.

5.2              Opt-Out. You may opt out of receiving text messages from Apricity at any time by updating your communication preferences or by replying STOP to any text message from Apricity.  If you opt-out of receiving all text messages from Apricity, you will not be able to use certain Services without agreeing to receive operational text messages. You may continue to receive text messages for a short period while the Apricity processes your request, and you may also receive text messages confirming the receipt of your opt-out request. 

5.3              Push Notifications. When you install our App on your mobile device you agree to receive push notifications, which are messages an app sends you on your mobile device even when the App is not on. You can turn off notifications by visiting your mobile device’s “settings” page[MD2] .

5.4              Email. You agree that we may send you emails related to the Services.  You may be notified by e-mail when there is new medical information or a new communication from your Clinical Team to be viewed on the App. This means that any person with access to your email will be able to see this notification. This could include your spouse, dependent, employer or anyone else that can access your email account. Although no private medical information will be included in the e-mail, the notification that new information is available by accessing the Services may be information that you would not want others to know. If you are concerned about this, you should provide an email address to which only you have access or you may opt out of receiving emails from Apricity.

6.                  PROVIDER ACCESS AND SERVICES

6.1              Provider Access.  As part of the Services, your Clinical Team, healthcare provider, healthcare practice, or hospital (collectively, “Providers”) may provide personal information, including PHI, about you from the Providers’ electronic health records to the Service pursuant to a written agreement. The Services allow you to communicate with such Providers and share additional personal information with your Provider through the App. You understand that any decision to use the Services is entirely voluntary, but that use of the Services necessitate the sharing of such information. You also understand that if you authorize a Provider to access your personal information in the Services and communicate with you via the Service, that Provider may permit their staff and other authorized users within their facility or office to use the Services to access your personal information and communicate with you. If you wish to share certain information with your provider only, you should not submit that information through the Services.  Not all of your Providers will use Apricity products or have access to the information you provide through the Services.  Therefore, you should not assume that all of your Providers will view this information, and you should still communicate any important health information to your Providers directly.

You acknowledge and agree that Apricity is not responsible for any Provider misidentifying itself or any misuse of the data by such Provider or their authorized personnel.  You may terminate this access at any time by terminating your account as set forth herein and/or by notifying your Clinical Team to stop providing your medical information to or through your Apricity Account in the manner discussed in your Clinical Team’s Notice of Privacy Practices.  However, copies of all of your personal information previously disclosed to such Providers and incorporated into such Providers’ records, may remain in such records. Apricity cannot, and has no obligation to, remove such information from the Providers’ records.

6.2              Provider Communications. Apricity may make certain tools available to facilitate communications between you and your Providers, including allowing Providers to transmit important updates and reminders, and allowing you to request appointments or send non-urgent electronic communications. Your Providers are solely responsible for transmitting and/or responding to such communications and request.

6.3              Prescriptions.  Apricity may enable a tool within the Services that allows you review and/or track prescriptions from your authorized Providers. Apricity is not responsible for and shall have no liability for any inaccuracy in prescriptions, medications, or the way in which you take such medications.

7.                  INDEMNITY

You agree to indemnify and hold Apricity (and its officers, employees, and agents) harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and/or expenses (including reasonably attorneys’ fees) arising from or relating to any claim or demand made by any third party due to or arising out of (i) your use or misuse of the Services, (ii) the User Content, (iii) your violation of this Agreement; or (iv) your violation of applicable laws or regulations. Apricity reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Apricity. Apricity will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

8.                  DISCLAIMERS

THE SERVICES ARE PROVIDED “AS-IS” AND “AS AVAILABLE” AND EXPRESSLY DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT THE SITE OR SERVICES: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (C) WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM APRICITY THROUGH THE PORTAL WILL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE OF ANY KIND.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

9.                  LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APRICITY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICES ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING THEREFROM. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, APRICITY’S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) FIFTY US DOLLARS ($50) OR (B) AMOUNTS YOU’VE PAID APRICITY IN THE PRIOR 12 MONTHS (IF ANY). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

10.              PROHIBITED USES.

You agree not to engage in any of the enumerated activities set forth below. Such unauthorized use is a material breach of this Agreement, and may also violate applicable laws including without limitation copyright and trademark laws, the laws of privacy and publicity, and applicable communications regulations and statutes.

10.1          Download, copy, or re-transmit any or all of the Services without, or in violation of, a written license or agreement with Apricity;

10.2          Use the Services in any manner that could disable, overburden, damage or impair the Services or interfere with any other party’s use of the Services including their ability to engage in real time activities through the Services;

10.3          Use any robot, spider, other automatic device process or means, or similar data gathering, data mining, or extraction methods to access the Services for any purpose including monitoring or copying any of the material on the Services;

10.4          Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without the prior written consent of Apricity;

10.5          Use any device, software or routine that interferes with the proper working of the web/Internet;

10.6          Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the web/Internet or the server on which the Services are hosted;

10.7          Attack the Services via a denial-of-service attack or a distributed denial-of-service attack;

10.8          Attempt to interfere with the proper working of the Services, including but not limited to through hacking, ransoming, or other attacks upon the services provided by and function of the Services;  

10.9          Use the Services to fraudulently misrepresent yourself, impersonate another person, engage in false advertising; to defraud or defame any person, or to engage or otherwise participate in any Ponzi scheme, pyramid scheme, chain letter, unsolicited bulk or commercial emails, or to collect any personal or personally identifiable information from any user of the Services with that person’s knowledge or consent;

10.10      Distribute the content of the Services for any purpose, including without limitation compiling an internal database, redistributing or reproduction of the content by the press or media, or through any commercial network, cable or satellite system;

10.11      Create derivative works of, reverse engineer, decompile, disassemble, adapt, translate, transmit, arrange, modify, copy, bundle, sell, sub-license, export, merge, transfer, adapt, loan, rent, lease, assign, share, outsource, host, publish, make available to any person or otherwise use, either directly or indirectly, the content or Services in whole or in part, in any form or by any means whatsoever, be they physical, electronic or otherwise;

10.12      Post any content or submissions on Services, including any messages, ads, data, images, text illustrations, articles, photographs, or audio or video clips that might be considered by a reasonable person to be obscene or that contain racial, ethnic, religious slurs or derogatory epithets, or that advocate violence or hate, is threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, harassing in nature, profane or indecent material of any kind including without limitation any transmission constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or violate any local, state, provincial, territorial, federal or other law, infringe any person’s privacy or personal information, identify or make it easy to identify any person’s present or future location, that contain language that is otherwise deemed offensive by Apricity, or that contains software viruses, corrupted data, cancel bots, commercial solicitations, or mass mailings or any form of “spam”;

10.13      Use the Services in any manner that promotes and/or enables illegal or unlawful activities;

10.14      Permit, allow or do anything that would infringe or otherwise prejudice the proprietary rights of Apricity or its licensors or allow any third-party to access the content;

10.15      Use the Services other than for its intended purpose, or in any manner not expressly permitted in this Agreement;

10.16      Remove any copyright, trademark, or other proprietary rights notice from the Services or any content;

10.17      Create a database by downloading and saving content from the Services;

10.18      Transmit, disclose, collect or store personal information or personal health information about others without express permission to do so; or

10.19      Attempt to defeat any security measures that we take to protect the Services.

11.              ACCESS RESTRICTION AND TERMINATION.

Access and use of the Services, is expressly conditioned on your compliance with all relevant laws, regulations, contract obligations, and the Agreement.  Apricity may restrict, suspend, or terminate your access to all or any part of the Services at any time and for any reason in its sole and complete discretion. Apricity reserves the right to exercise whatever means it deems necessary to prevent unauthorized access to the Services. If Apricity terminates your account, you will not create another account without our permission.

This Agreement will remain in full force and effect until terminated by either party. Any provision in the Agreement that by its nature should survive the termination of your license to access the Services or any termination of the Agreement (including, without limitation, provisions governing arbitration, indemnification, limitations on liability, disclaimers of warranty, and ownership of intellectual property) will continue to remain in full force and effect after any termination.

12.              INTELLECTUAL PROPRIETARY RIGHTS

12.1          Apricity Intellectual Property. The Apricity and ApricityCare names and logos are trademarks of Apricity.  All other company names, logos, and trademarks mentioned herein are the property of their respective owners.  Nothing herein shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Apricity or ApricityCare name, logos, or trademarks without obtaining the written permission of Apricity or such other third party owner, as applicable.  All content on the Services, including but not limited to designs, data and databases, text, graphics, images, photographs, illustrations, audio and video material, artwork, proprietary information, client-side code (e.g. HTML, JavaScript, etc.) and server-side code (e.g. active server pages, VBScript, databases, etc.) and all copyrightable elements of the Services, and their selection and arrangement (excluding any of User Content) (the “Site Content”) individually and/or collectively, are the proprietary property of Apricity and is protected by U.S. copyright law, international treaties and other intellectual property rights.  Except as otherwise stated therein, Site Content may not be copied, transmitted, displayed, performed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use or otherwise used in whole or in part in any manner without prior written consent, except to the extent permitted by the Copyright Act of 1976 (17 U.S.C. §107), as amended, and then, only with notices of Apricity’s proprietary rights, provided however, that you may download the information and print out hard copies for your own personal, noncommercial use, so long as you do not remove any copyright or other notice as may be contained in the information as downloaded. The Services may contain other proprietary Apricity notices and copyright information, the terms of which must be observed and followed by you.

12.2          Feedback. If you provide Apricity any feedback or suggestions regarding the Services (“Feedback”), you hereby assign to Apricity all rights in the Feedback and agree that Apricity shall have the right to use such Feedback and related information in any manner it deems appropriate. Apricity will treat any Feedback you provide to Apricity as non-confidential and non-proprietary. You agree that you will not submit to Apricity any information or ideas that you consider to be confidential or proprietary. 

13.                CHOICE OF LAW.

This Agreement will be controlled by the laws of the State of Texas, giving no effect to any conflict principles.  We expressly exclude the UN Convention on Contracts for the International Sale of Goods, and the International Sale of Goods Act Ontario as amended, replaced or re-enacted from time to time.

14.              AGREEMENT TO ARBITRATE AND CLASS ACTION WAIVER.

Any dispute arising out of or relating to the Services, or any relationship between the parties, or any of their parents, subsidiaries, affiliates, successors, officers, directors, or employees, heirs and permissible assigns, without limitation, no matter how described, pleaded or styled, will be resolved through final, binding arbitration under the substantive and procedural requirements of the Federal Arbitration Act. The arbitration will be conducted by a single, neutral arbitrator chosen by the parties, who shall be a retired judge or a lawyer with at least ten years of active practice in technology law and knowledgeable about software as a service.  The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). I understand the information about the AAA arbitration process and the AAA Commercial Arbitration Rules can be obtained at www.adr.org. The arbitration will be conducted by telephone, online and/or be solely based on written submissions, the specific manner to be chosen by the party initiating the arbitration. The arbitration will not require any personal appearance by the parties or witnesses unless otherwise mutually agreed in writing by the parties. The parties agree that the arbitrator, and not a court, will have exclusive jurisdiction over the interpretation, validity, and scope of this arbitration agreement. The costs of the arbitration filing fee, arbitrator’s compensation, and facilities fees will be split by the parties. Each party will pay for its own attorneys’ fees and costs. Any dispute or claim will be brought solely in that party’s individual capacity, and not as a plaintiff or class member in any purported class action, representative proceeding, mass action or consolidated action. The fact of and all aspects of this arbitration and the underlying dispute will remain strictly confidential by the Parties, their representatives, and the AAA. The Parties agree that any actual or threatened violation of this provision would result in irreparable harm and will be subject to being immediately enjoined. If this arbitration agreement is declared unenforceable and cannot be administered, interpreted, or modified to be enforceable, the parties agree to waive any right to a jury trial for any dispute to which this agreement applies and any dispute will be commenced and maintained exclusively in the state or federal courts in Houston, Texas and the parties each consent to the personal jurisdiction of the courts. This provision survives the termination of the Agreement. Notwithstanding anything herein to the contrary, you retain the right to pursue any claim in a small claims court and proceed on an individual basis for any such claim that is within the court’s jurisdiction.

BY ACCEPTING THE TERMS, YOU ACKNOWLEDGE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND ANY RIGHTS YOU MAY HAVE TO BRING ANY CLAIMS ON A CLASS, REPRESENTATIVE, CONSOLIDATED OR MASS ACTION BASIS.

15.              TIME LIMITATION ON CLAIMS

You agree that any claim you may have arising out of or related to the Services or your relationship with Apricity must be filed within one year after the claim arose; otherwise, your claim is permanently barred.

 

16.              CONSENT TO RECEIVE NOTICES ELECTRONICALLY

You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which this Agreement refers from us electronically, including without limitation by e-mail or other electronic communication technology that may hereafter be developed. You agree that all Notices that we provide to you electronically satisfy any legal requirements that those communications be in writing. Also, please note that your consent to receive notices is separate from any election you make regarding receipt of marketing communications.

17.              GENERAL

17.1          Website Availability.  Apricity will make reasonable efforts to keep the Services operational.  However, certain technical difficulties, routine site maintenance/upgrades and other events outside the control of Apricity may, from time to time, result in temporary interruptions to the Services.  In addition, Apricity reserves the right at any time and from time to time to modify or discontinue (on a temporary or permanent basis) certain functions of the Services or the entirety of the Services, with or without notice. 

17.2          No Support or Maintenance. You acknowledge and agree that Apricity will have no obligation to provide you with any support or maintenance in connection with the Services. 

17.3          Changes to Agreement.  You agree that Apricity may modify this Agreement at any time by adding new terms or by deleting or amending existing terms.  Such modifications will be effective as of the date that the updated Agreement are posted on the Services (“Effective Date”).  Your continued access and use of the Services after the Effective Date constitutes your acknowledgment of such modifications and your agreement to abide, and be bound, by the Agreement as modified.  If you do not accept such modification(s), then you must stop using the Services.

17.4          Links to Affiliate Websites.  The Services may contain links to websites controlled or offered by our parent, subsidiaries, related companies, and affiliates, which may contain terms of service that are different from this Agreement.  You should read the terms of services and privacy policies on each such website, as your accessing such website constitutes your agreement to be bound by the terms and conditions and privacy policies contained in such website.

17.5          Third-Party Links and Content.  The Services may contain links to third-party websites that are not under the control of or maintained by Apricity including advertiser websites (the “Linked Sites”).  The Linked Sites are not under the control of Apricity and Apricity is not responsible for the contents of any Linked Site.  The Services may also contain third-party materials, including videos, articles, blogs, and other content (“Third-Party Content”) as a courtesy to our users. Apricity does not endorse, sponsor, recommend, or make any representations about this Third-Party Content, Linked Sites, or any information, materials, or products found thereon.  Any dealings with third parties included within the Services or Linked Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the third party.  Apricity shall not be responsible or liable for any part of any such dealings. IN PARTICULAR, WE DO NOT ACCEPT ANY LIABILITY ARISING OUT OF ANY ALLEGATION THAT ANY THIRD-PARTY CONTENT INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF ANY PERSON OR ANY LIABILITY ARISING OUT OF ANY INFORMATION OR OPINION CONTAINED ON SUCH THIRD PARTY WEB SITE OR CONTENT. If you click on links to Linked Sites from the Services, you should consult the privacy policy statements of each site you visit.

17.6          Accessing and Downloading the Application from Apple. The following additional terms apply to any App accessed through or downloaded from the iTunes® or the App Store® (“App Store Sourced Mobile App”):

(a)               You acknowledge and agree that (i) this Agreement is concluded between you and Apricity only, and not Apple, and (ii) that Apricity, not Apple, is solely responsible for the App Store Sourced Mobile App and content thereof. The license granted to you in the Agreement to use the App Store Sourced Mobile App and Services is a non-transferable right to use the App Store Sourced Mobile App on any Apple Device that you own or control, and only as permitted by the Usage Rules set forth in the App Store Terms of Service.

(b)               You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Mobile App.

(c)               In the event of any failure of the App Store Sourced Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Mobile App to you.  To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Mobile App. As between Apricity and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Apricity.

(d)               You and Apricity acknowledge that, as between Apricity and Apple, Apple is not responsible for addressing any claims you have or any claims of any third-party relating to the App Store Sourced Mobile App or your possession and use of the App Store Sourced Mobile App, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Mobile App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

(e)               You and Apricity acknowledge that, in the event of any third-party claim that the App Store Sourced Mobile App or your possession and use of that App Store Sourced Mobile App infringes that third-party’s intellectual property rights, as between Apricity and Apple, Apricity, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement.

(f)                You and Apricity acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Agreement as related to your license of the App Store Sourced Mobile App, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as related to your license of the App Store Sourced Mobile App against you as a third-party beneficiary thereof.

(g)               You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(h)               Without limiting any other terms of this Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Mobile App.

17.7          Miscellaneous. This Agreement constitutes the entire agreement between you and us regarding the use of the Services. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision, nor shall any single or partial exercise by Apricity of any right or power hereunder preclude further exercise of that or any other right hereunder. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Nothing contained herein shall be construed to establish an employment, partnership, or joint venture relationship between you and Apricity. This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Apricity’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. This Agreement shall be binding upon and inure to the benefit of all parties and their respective heirs, legal representatives, executors, administrators, successors, and permitted assigns.

 


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